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Operations & Administration

The staff at the Insurance Brokers Association of BC is committed to providing prompt, courteous service in handling your requests and queries.

 Name/Title

Responsibilities

Phone/Email

Administration

Chuck Byrne, AIIC
Executive Director/COO
General manager, stakeholder relations, governance

604-606-8001

Jennifer Lipke
Membership & Events Coordinator
Membership services and benefits, events

604-606-8002

Sarah Polson
Communications Director
BC Broker magazine managing editor, Broker Identity Program and other communication projects

604-606-8008

Herkamal Brar, MA, BA
Communications Coordinator
Member and external communications, event marketing, Broker Identity Program, public relations

604-606-8011

Jane Xu, CGA 
Accountant
General bookkeeping, accounts payable and receivable, billing, payroll

604-606-8003

Marina Turchina
Reception
Reception, counter sales, accounts, Job Board

604-606-8000

Trudy Lancelyn, ABC
Project Editor
BC Broker magazine editor, Broker Identity Program and other communications projects

Education

Greg Mansfield, BA, CAIB, DIPL. ED
Manager, Education
Manager of IBABC education department; education development

604-606-8007

Dawne Polak
Continuing Education Assistant
CE and conference registration, CE credit certificates; databases

604-606-8012

Susan Coles
Licensing Course Coordinator

Licensing courses: CAIB, CPIB

604-606-8004

Ileana Toledo Figueroa
Licensing Course Assistant

Pre-licensing courses: Fundamentals of Insurance

604-606-8005